At MerlX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
When you shop with us, we may collect:
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Personal details (name, email, phone number, billing/shipping address)
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Payment information (processed securely through trusted providers)
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Order history and preferences
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Technical data (IP address, browser type, device information)
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate with you about purchases, promotions, or updates
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Improve our website, products, and services
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Comply with legal obligations
Sharing Your Information
We do not sell or trade your personal information. We may share data only with:
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Trusted service providers (payment processors, shipping companies)
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Legal authorities, if required by law
Cookies & Tracking
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features may not work properly.
Data Security
We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal data
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Opt out of marketing communications
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Request details about how your data is used
To exercise these rights, contact us at support@merlx.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our site means you accept those updates.